As the owner of a medical practice that relies heavily on an electronic medical record system, the expert and timely services of DTS have been invaluable. Nick and the staff at DTS have never let us down, even when we experienced after hours computer problems. I credit DTS with keeping my business running efficiently and keeping my patients’ information safe.
In addition to being knowledgeable and professional, DTS handles my problems and questions in a timely manner. When computer and technology problems arise in my business time is of the essence, and I am very appreciative of your quick response. Another plus is your friendliness and genuine concern! Thanks for always being available in my time of need.
Nick Harris and his staff at Diversified Technical Solutions (DTS) are unmatched in their knowledge, quality, professionalism, and support of computer systems technology. Without hesitation, I highly recommend them to all companies looking for a superior Information Technology team. I can truly say that our decision to hire DTS was one of the best decisions I have ever made in practice.
With all of the IT changes my company has been through over the last few years and especially the last few months, I wanted to send you a letter of thank you and appreciation. I would like to say dealing with you and DTS has been very professional. You all have been prompt, courteous, and knowledgeable. You have provided exacting service and recommendations on our IT needs and going above and beyond what I had been accustomed to in the past. When we first began our relationship, you told me "I want you to feel like we work for you, like we are your employees, and we will treat you like you are the boss". Nick you have been true to you word. DTS is our IT network administrator. As dependent as Bone & Joint Institute of South Georgia is on its IT, with our 4 locations, I would find it nearly impossible to remain consistently functional, secure, and compliant without the support I receive from DTS. Thanks again and keep up the good work, you have indeed exceeded my expectations!
After having chosen a new Practice Management System with EHR early in 2008, our office secured the services of Mr. Nick Harris and Diversified Technical Solutions to manage our transition. Mr. Harris became our Chief Project Manager in determining the equipment needed as well as implementing the installation, conversion and utilization of this new system. He was instrumental in helping make decisions that resulted in financial savings as well as decisions that increased efficiency. He continues to serve our daily needs through our maintenance contract. He strives to make our business run as smoothly as possible without interruptions due to technical issues. His company provides the support of an "on site IT employee" at a fraction of the cost.
In today’s technology driven world, it is great to have a business partner like DTS. Our business, like most, is reliant upon the information systems in our office for daily operations. Just a small glitch or bump in the road can cause major problems for our operations. DTS has always been promptly responsive to our needs and has someone onsite to address our problems within minutes. In addition to their prompt response, I can count on DTS to always work our IT problems through to a resolution and then follow-up to insure our operations are back to normal. There isn’t a better company in our area….they are literally our IT Department and I appreciate their hard work in keeping us on the technological edge.
I used another firm for 5, yes 5 years (slow learner), was never really satisfied with their answers for our problems or over all service. I asked several people about their IT people and if they were happy with them. All the ones that told me they were pleased used DTS. Fortuitously, I received an offer for a free consult. Nick came down a few days later, was very thorough in explaining what our problems were and better providing a solution. Probably my favorite thing about DTS is I can call and someone is eager to help no matter the problem and I have complete confidence in them.
As a client of Diversified Technical Solutions, Inc. since its inception, I can say without any hesitancy Nick Harris and his staff have always provided my firm with top notch computer services and support. They always answer our questions in a timely manner and, if for some reason our computer system suffers a glitch, they are always right on top of the problem, solving it or providing us support until the glitch can be resolved. I have dealt with Nick and his staff over the years and can say he truly is a man of integrity and runs his business based on that integrity. Because of his integrity coupled with the exceptional service provided by Nick and his staff, I highly recommend Diversified Technical Solutions, Inc. for your computer system needs.
It is really a pleasure doing business with Nick and the entire team from DTS. Anytime I have a computer or network problem they are available to assist me by phone or in person. Their response is always prompt and efficient. Downtime due to server/computer issues are very minimum due, in large part, to the great service we receive from DTS.